Digitizing Support & Inquiries

Get in Touch with Our Team

Have a question about a complex logo, stitch density on technical garments, or volume commercial quotes? Our digitizing specialists are here to help.

Avg. Response: Under 2 Hours

100% Machine Sew-Out Guarantee

Free Unlimited Minor Revisions

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For order files, artwork evaluations, and technical embroidery questions.

Our digitizers operate 7 days a week for uninterrupted commercial production.

Standard Turnaround:12 – 24 Hours

Rush Turnaround:2 – 4 Hours

Revision Adjustments:Same-Day

If your file sews with puckering or misalignment, our master digitizers will re-calibrate your file until it runs smoothly on your specific machine.

Zero charge for density & format tweaks

Quick answers before submitting your inquiry.

How fast do you reply?

During regular business hours, our digitizers typically reply within 1 to 2 hours. Rush inquiries receive top priority.

Can I email artwork directly?

Yes! You can email PNG, JPG, PDF, or vector files to ramazaneles86@gmail.com with your target sizing and garment type.

What if I need a format change?

Every digitizing order includes .DST, .PES, .JEF, and other formats at no extra fee whenever requested.

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